Refund policy
Jewelry Return Policy :
At MiEulalia, we are committed to providing beautiful, high-quality jewelry to our customers. For health and hygiene reasons, all jewelry sales are final.
Due to the personal nature of jewelry items—especially earrings, rings, and body jewelry—we are unable to accept returns or exchanges once an order has been delivered. This policy helps ensure that every piece our customers receive is brand new, unworn, and sanitary.
Non-Returnable Items:
The following items cannot be returned or exchanged:
- Earrings
- Rings
- Necklaces
- Bracelets
- Body jewelry
- Any opened or worn jewelry items
Damaged or Incorrect Items:
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at:
[your email address]
Include:
- Your order number
- Photos of the item
- A brief description of the issue
Our team will review the request and provide a replacement if the issue is confirmed.
Please double-check your order details, including size, style, and color, before completing your purchase. We are unable to modify or cancel orders once they have been processed.
Thank you for understanding and supporting
MiEulalia Jewelry